We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-25 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 30 days you will have 7 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Pants came to moscow in a couple of weeks. i read reviews about the size and eventually decided not to refer to them. on its parameters 70/93 took the size l, so that there was a stock. height 163 cm. pants dress and immediately hot, i think for winter walks will be excellent. goods dovolna.
Delivery is fast. 2,5 weeks to chelyabinsk. These are the second pants, the first ordered yellow, they went for a month. my parameters: height 158 cm, weight 56 kg, about 96 cm. Size m (length from belt to bottom of the cuff 96 cm) well sat down, do not press, do not hang. The length is excellent. before that i ordered yellow, on the advice of the store size l (length 99 cm), yellow freely sit, still there is a place in the hips, legs, and front bag on the stomach, in pink m there is no such bag on the stomach. But everyone knows that such a cut at the pants, so the bubble in front. Walked in them at-20 degrees and a strong wind, without pantyhose did not freeze, the pants are blown, but it's even a plus, like a ventilation system) indoors in them is hot
Very warm, can't wear it in door. perfect for outdoor.
Super! I didn't expect that! Came to murmansk for 1,5 months. At its 44 rr took xl and did not regret it. I do not know how girls take size in size and they are good... I had to be a little wider for the winter. In general, they sat perfectly, you can see on the pictures. Quality is just a bomb!!! Warm, well-stitched pants! Super duper!!
very warm, excellent product well worth the money I paid.
Good pants. At my height 158 cm, the length is what you need, not long and not short. One pocket is deeper than the other, but this is nonsense =) fleece is thick, because of this look voluminous. But the black color hides the volume. I think it will be warm. Came just to the frost, there is an opportunity to check for heat))) delivery as usual a week three before tomsk. In general, i'm happy with everyone, thank you!!!
I really love the product and I will definitely order again