We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-45 Business days (due to covid-19 it may take 90 days)|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
To Ukraine in 23 days. I order a second time. Enough for 9 months of daily use. I was very worried that the lipstick will end and the new one will not have time to come. Everything would be fine, but the store put the wrong color (I ordered 03, received -06). Asked to send the desired color, while the seller is silent. If anything-I open a dispute and he will return the money, then I will order from another seller. And so the lipstick is very good, it does not red.
I have ordered more times before, this product is excellent, it looks very natural on eyebrows and it lasts all day. The shipping was very fast! Thank you store!
good store, great service!! recommended store!!
Fondant is very satisfied, resistant, not erased, the brush is thick, but I have my own, I liked the brush because. I have thick eyebrows. The store sent with other parcels and came all with the first parcel (although the difference was well in a week and a half for sure), I recommend. The only thing is, I would choose a darker color, although this one will also suit
The parcel came very quickly gel good a little for the dark but nothing bu du to use the brush comfortable foldable store many thanks to the papupka davolna
A good eyebrow remover, oily, freezes after a short time, so you should not be distracted when applying. But I have enough time to distribute it as necessary, given that I'm not a big specter in this. When it dries, with an accidental touch it does not erase, even wet the finger and rubbed it does not erase, so that a great thing. My own brush is really wide, I use it the same. Although I'll try to trim it at the edges. for comparison, I took a photo at the top of my own brush, below my old one. Delivery about a month no more.