We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-45 Business days (due to covid-19 it may take 90 days) |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The clutch is beautiful, i liked it very much, the track was tracked, i recommend the store.
Beautiful, more beautiful than the picture
Just like the picture. He's cute, not too big.
Clutch bicycle, delivery super, courier brought to the entrance, thanks to the producer
Pretty handbag, but small. To go to the theater or to the wedding in principle is normal. Thanks to the store for the fast delivery.
A good clutch, all mi as in the description. Came quickly, i recommend the store
Handbag is very beautiful! Delivery by courier, fast! Everything is wonderful! Big shit!
The order is very satisfied, especially the spouse. Excellent clutch, champagne color, all as in the description. Packed securely.
Stylish handbag of golden color for the exit just right delivery by courier to the place of work
Merci beaucoup jesper que ca va arriver
For this price fire
As described. Fast shipping. Would recommend.
Very beautiful!! I loved It !! thanks
Very good.
Order placed in 09/05/2019 and received in Curitiba, PR/Brasil 20/05/2019. Only 20 days. AND beautiful, bright. A little crumpled in but is perfect. Believe would be better put a roll cardboard inside and curl in plastic bubble not knead in Shipping. The Seller is excellent. Thank You
So cute !! Really love it!!
Everything is fine goods received! Came very quickly, surprised!!! Thank you!!!
Handbag liked: beautiful, compact. Packed well, inside the package with air, on the sides of the insert from foam rubber, so as not to spoil the shape. The goods are satisfied. Thank you.
A good handbag, the color is beautiful, the chain is unfastened, the delivery is fast, the palms remain sequins...
The parcel was sent 31.05, and delivered 19.06. I didn't even expect it so fast. Very satisfied. Handbag came without damage, inside was an air bag. thanks to the store. Seller recommend
Thank you very much, i liked everything, it came quickly
Cool, home delivery. + + + + + + + +
Chic handbag. I recommend the product and the store.
Beautiful just like in the photos, thank you very much to the store
Fast delivery very nice small bag