We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-25 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 30 days you will have 7 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Lovely purse ordered third time
Nice evening bag.
Packed goods well. There's a smell. I hope it will fade ..
Clutch is lovely, the store is good, responsive. the order was lost on the road-the seller specified to send money or goods? the second time sent immediately and with tracking. conclusion-the seller is a decent person, i recommend. the handbag is very beautiful, it was packed like crystal, it was not deformed at all. the thing is bright, shiny, includes a large phone, a key and a comb, just an evening set.
Beautiful just like in the photos, thank you very much to the store
Chic handbag. I recommend the product and the store.
Cool, home delivery. + + + + + + + +
Thank you very much, i liked everything, it came quickly
Handbag liked: beautiful, compact. Packed well, inside the package with air, on the sides of the insert from foam rubber, so as not to spoil the shape. The goods are satisfied. Thank you.
Everything is fine goods received! Came very quickly, surprised!!! Thank you!!!
So cute !! Really love it!!
Order placed in 09/05/2019 and received in Curitiba, PR/Brasil 20/05/2019. Only 20 days. AND beautiful, bright. A little crumpled in but is perfect. Believe would be better put a roll cardboard inside and curl in plastic bubble not knead in Shipping. The Seller is excellent. Thank You
For this price fire
Merci beaucoup jesper que ca va arriver
Stylish handbag of golden color for the exit just right delivery by courier to the place of work
The order is very satisfied, especially the spouse. Excellent clutch, champagne color, all as in the description. Packed securely.
Handbag is very beautiful! Delivery by courier, fast! Everything is wonderful! Big shit!