We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (10-60 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 60 days you will have 7 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Bag-fire! It came quickly, not very big, but quite roomy. very well packed, came without problems. I recommend and thank you to the store.
This is a pretty handbag with decent size n enough pockets. However, the outside material is something that can easily be scratched or damaged.
Bag Super!!! Packed perfectly. No creases. The store has provided everything. Thank you.
The order was 1,5 months. Bag liked, packed well, no damage. Seller recommend.
There was a marriage
The bag really liked, roomy, the smell is absent, not scratched. Only no hanging
Super Bag! I ordered a second time (for a gift). Very comfortable and stylish. The store quickly sent the order, the track was tracked, the mail came in a month. I recommend!
Color in picture brighter handbag class
I liked it very much, it did not come crumpled
Very effective and cute handbag
The bag was bought as a gift, the product corresponds to the photo of the store. Pumped only delivery.
The order came relatively quickly, the delay happened because of the new year holidays. Everything corresponds to the description. There is only one minus (which is very offensive)-There was no keychain on the bag, although it should be available.
The product came as a whole as in the description, thanks to the store, I recommend
The bag came a little later than the stated period with deposits
A good bag, but the photos of the store looks more and brighter color. And so, everything suits. Thank you.
Product is good.
The bag is excellent, cute. Packed normally, inside inflated bags, not wrinkled, a little corners, but for a day straightened, the bag smells a little, as not strange, natural leather. All seams are even, do not stick out anywhere. It went longer than a month, but it is worth waiting. Thank you very much to the store, I will still order from him.