We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (10-60 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 60 days you will have 7 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Delivery of the week for two. works, but the water at room temperature is not heated.
nice but it took long to deliver
Everything is in order, fully corresponds to the description, delivered quickly, everything as in the photo, works, warms, i recommend the store.
Thank you. I got everything.
There is no smell, qualitatively sewn, delivered quickly. Thank you store. I recommend
Gorgeous product good quality. Fast shipping.
Works great for now. I don't know about warming up but it keeps a bottle warm well. Shipping was relatively fast. Would recommend.
hope it works I have not tried it yet
Fast delivery, according to the description
I take the opportunity to indicate the situation that might be causing difficulties for those who own this product. I tested it with a portable battery and apparently the battery i own didn't detect it well and it went off in little time, surely not all portable batteries are compatible. It's connected to my phone charger and i ran the corresponding test and was already in a short time nice warm temperature for my baby in your plastic biberon, that means that it is not necessary for the biberon to be exclusively glass, It works best with the wall or vehicle adapter that gives uninterrupted energy. Thank you
Good product, not heated only keeps the temperature but works as it says
Haun i haven't tried it but it's exactly like in the picture, 11 days i already had her at home
Excellent, corresponds to the description. Mega fast delivery. I recommend.
the store is quite helpful.there was a problem but he solves it quickly. thanks.
Very convenient thing! Especially when you go with your child to the hospital, go for a walk or cook for the night a bottle of water for a mixture-water/mixture keep the temperature. The fabric is pleasant to the touch (similar to fleece), the color corresponds to the ordered-blue. Wiring black color is small in length, but it is quite enough. Both parents and the child are happy
I used to be a product I used earlier.warming up quickly,It is reaching ideal temperature immediately.He came to the address in 17 days.Thank you.
Looks good. But barely warm and somewhere the current in the middle. In winter, with a minus, it does not even keep heat. I think the thing is useless. Would warm all over and more powerful a little.