We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-45 Business days (due to covid-19 it may take 90 days) |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Everything fully corresponds to the description and photo of the store. And the size and material and color are rich black. Delivery about 3 weeks new mail in package with other parcels
I imagined it a little bigger but to wear what you need is fine, the beautiful color.
Very beautiful and has two pockets inside interior came pretty quickly
Same as in the photo and great size
A little small but A4 papers come in perfectly, has two practical pockets, doesn't smell weird but wine a little wrinkled, closes well, everything perfect
Shopper sooo cool! The fabric is pleasant, the shape is comfortable. That is, there is a clasp and a magnet in general top usually shoppers I did not like because they do not close, and these can be closed super comfortable hang. Inside everything is stitched well, there are even side inner pockets! I like that shopper. Thank you store, order davolna☺
As described. Good product, well finished. Very happy with the purchase
Tal y como se describe, como en la foto. Son muy bonitos al principio no parecen muy grandes pero luego son prácticos
Bag conforms to the description .. no smell. Well finished
Excellent bag, the color is the same as in the photo, the material is dense, although inside the thread sticks out a little) there is not a very bright smell, in general I recommend :)
as shown on pic. not too thin and pretty cute. like it. there are 2 pockets inside.
Отличное качество материала и швов. Белый подклад (не очень функционально) Кнопки на магнитах.
The order is satisfied. Came in a month. The bag is dipped, the lining is not dense, there are sticking threads, but it is corrected. Inside there are two pockets.
The bag is like the picture! Love the color and size, perfect!
Super! Not sądziłam that will be so roomy, also very good buy
Recommended! I loved them. I arrive in chile as in 17 days approx. I loved them and I ordered 3 arrived in perfect condition.
The color is different from that of the image, it is a green intense forest. It's a very nice color. It has a central magnet closure and two button closures on the sides, inside is lined and has two interior pockets.
A good bag, thin straps, let's see what will be when you wear it. Seller recommend
Is beautiful and roomy. Enters format A-4. Czekałam for delivery 32 days.
I ordered 3 and I loved it! They are equal to the image, I recommend it without hesitation
Nice bag. Looks like in the picture. They did not communicate with the store. Easy. In some places, threads stick out
The bag is as described, great for day to day
Bag dazzling. Took him month reach but finally arrived. Look just exactly as the picture
Very beautiful, loved
Handbag light, pretty and meets my expectations. For me practical casual. I am very satisfied with purchase, recommend.