We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-45 Business days (due to covid-19 it may take 90 days) |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
I did not like the bag. Smell. The material of the bag is not clear. In the store I would not buy such. I bought for 975 rubles.
Good handbag for its cost, the color is beautiful
Thank you very much, the bag is wonderful
Excellent bag, for such a cost. Pleasant to the touch fabric, stitched well, there are no threads sticking out. Packed was excellent. Purchase is very satisfied.
The color is not as bright as in the photo, darker, but also good. Super Bag, recommend
Nice and nice color. Fast shipping 14 days
Bag bomb. It's perfect.
Bag is happy. Delivery is fast, packing is reliable. Thank you. Recommend store
all ok
The bag is just class, to be honest, I did not think that a whole thing would come and did not even crumple. Take it will not regret for such money)
Received in 20 days. For 988 rubles, a cool bag, looks rich, I hope not to scratch, I think the scratch will be noticeable. Well packed. And a bag and a dust bag and a duster bag and a paper wrapper and inside a bubble
Received exactly a month later. And ordered in the midst of coronovirus, 13.02. The packaging was very good. Everyone is happy. True, my husband called the handbag "drum"... But that men understand in women's accessories!!
Great bag! Exactly as in the photo. Packed perfectly, the shape during transportation is preserved. Delivery to Moscow 2 weeks. Excellent Product, excellent store and service.
Color Bomb!!!!!
A good bag, very quickly came, neatly made, looks a little simple, but as kazhual and for such money Super
Bag norms, only there is a strong smell. Immediately do not risk wearing. And the belt is thin.
The bag is super, came not crumpled, inside the air bag, all as in the description
The bag is awesome, very pleasant to the touch. Reached in just 14 days!
Fire.
Excellent, very fast delivery to Moscow, ordered 13.03, and 21.03 took the order. Packed very competently, the bag came in perfect condition. I like what keeps the shape. In general, the order is satisfied.)))
Cool bag, looks expensive, made cachesvenno
A good bag, as in the description.
Everything is fine. Shipping 3 weeks
I liked the bag, the delivery is fast. Packed very well. Roomy. The color is wine, without red. A long handle only seems short-lived, let's see, but how it will be worn.
Super Bag! For this money-just fire!!!! It is really well made, pleasant to the touch, soft, the frame holds well! Color as picture! Everything is fine! The only thing that upset is our transport delivery DPD-no organization in this enterprise, the mess in general!