We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-25 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 30 days you will have 7 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The store very quickly sent the bag-the day after the order. The bag is perfectly packed, inside the bag with air. On the fasteners and handle protective cellophane from scratches, the bag itself was in a cloth bag, inside-a bag with air. Down there she hesitated a little, but shoved the papers and she straightened up. There is no unpleasant smell, there is a smell of a new thing, so it smells any bag. Reached the service post registered air mail for 16 days in grodno. Track tracked. The seller put the price $3. Looks great. The color is the same, maybe a little darker than the main photo. There are no protruding threads. Slightly smeared in the sock, but also wiped easily. A small handle slightly prevents you from opening-closing, but this is a matter of habit. It's been a month since the purchase, i like everything.
The bag is very cool! I'll take more)
Delivery to moscow region 10 days!
I ordered a bag of 15.05. The store only sent her 25.05, but 03.06 she was at the post office. This is the fastest delivery. The bag is beautiful, compact. The color is beige-brown, there is no smell. Inside was a bag with air. The bag below is a little wrinkled, but it's not critical. Definitely recommend to buy.
Ordered 02.05-received 23.05! Track cooled! Bag bomb! Roomy, stylish. Long enough strap, for any height. Inside there is a small compartment. Appearance worthy! Packed well, but a little crumpled, but a pair of sock and everything will be hood. The smell is, but does not beat in the nose, in the process of operation it will fade quickly. I am happy and recommend you. P. s. cool store, good price-subscription.
I ordered 8.04, in bataysk, the rostov region bag came 22.05. I think i'm lost. And in ob (or obi) was, and in vladivostok was, and in moscow visited. You can sin to the post of russia, but... the store did not send the order more than 10 days, the refusal was sent!! The bag is excellent, came in a puffy, in a package and inside was an air bag. Powder color.