We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-45 Business days (due to covid-19 it may take 90 days)|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Good sling, good quality! waited relatively not long, if not chinese new year, it would come much faster
Great hipsit! You want to fasten on yourself and immerse the baby without assistance. Sewn neatly. A solid "highchair" is pulled out of a pocket with a zipper, if you want to use it up to 6 months, as ergoryczak (in the photo you can see). This is my most successful purchase on ali :) with the store did not communicate. Sent the parcel 6 days after placing the order, but it did not prevent him from coming in 5 days to the post office of my city (tula). Thank you again!
Thanks to the store, the goods came 20 days before the city of pskov. When ordering, the term stood at 14.03, received 11.03. Not yet tried
Super. Very the checks. Well made. Recommend.
Thank you very much to the store! I recommend the product and the seller too. Very comfortable. The color is not pink, but dark pink is even much prettier. The product is quality, the thread is sewn well nowhere to stick out. The child there really likes to sit, very pleased that the handles are fastened separately. Delivery fast ordered on april 1 received on april 17. Tracked all the way.
This is unrealistically cool hipsit! Thanks to the store for such fast delivery to the republic of buryatia, ulan-ude. ordered 01.04.19, and the goods came 18.04.19. I still did not see such a fast delivery) which is very certainly pleased)) quality goods, do not get confused how to dress it for sure, everything is clear, son 8 months, 80 cm, weighs 10 kg. Sits in it perfectly!!! The belt can be adjusted easily for myself) i'm completely delighted!!!! Thanks to the seller and the store take boldly, who else thinks))
Very high quality hipsit. Child pushinka in it does not feel weight at all
As picture, fast delivery
Very good product :)
Diyarbakır arrived in 24 days. I bought my four-month-old son. Very handy for newborn babies. Thank you.
Perfect! We are very happy for this order. It fits perfectly and looks the same as in picture. We recommend it for everyone!
Very good comfortable hipsit. Take it, you will not regret
Came relatively quickly, given the panic with coronavirus. Cool hipsit, convenient for me and the baby. I advise you.