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Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-45 Business days (due to covid-19 it may take 90 days) |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A good neat purse, threads do not stick out, locks work. Looks very beautiful, took for a gift
Very pleasant to the touch... but when filling, the button is badly fastened
The goods were sent quickly and he came also quickly. Cons: came with a little collateral, I hope that it will straighten out. In general, the goods are satisfied.
i was thinking its bigger than its appear in the picture
Very nice!
Super well packaged, arrived fast! intact! I highly recommend it! wonderful! loved it! thank you so much!
The wallet is good, the cards are placed freely, delivery less than two weeks. The store sent the order in a few minutes, thank you. Good-bye!
Very beautiful! Very fast delivery and arrived in 13 days! I am satisfied! ☺️
A good purse for its price. Packing without a box, but in "blown sausages", everything without damage came very quickly, until Samara only 11 days. Thank you store!
Arrived super super super fast! Great materials! Very satisfied with the purchase. Thanks a lot.
Пришёл в целости и сохранности. Застёжка очень крепкая, цвет как на фото.
The wallet is cool, made very neat, inside the lining is durable, locks and button work well, thank you
Excellent purse soft and comfortable store recommend
Good product!
Beautiful, roomy, neatly made, good accessories, bright color
The purse is neatly made, there is no unpleasant smell, the thread does not stick out. The only thing is a little tugovat lock (button). The color corresponds to the photos in the description. The order was made 11.11, received 02.12.
Very nice and very fast to arrive I recommend the store
Elegant and has many slots for cards .. The defect is locked what is magnetic
Purchase is satisfied thanks to the store good luck 5 points
Nice purse. Thank you.
From above it looks like skin. Inside-all the substitute. The fittings are good. Looks expensive. It is the wallet (the passport is no longer included).
хорошее качество, спасибо
Sent quickly, the purse liked.
All OK
A good purse, came quickly to the point of issue.