We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-45 Business days (due to covid-19 it may take 90 days)|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request ones no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-90 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 2 days after the guaranteed period for delivery (10-90 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 90 days you will have 2 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
❤️❤️❤Thank you, very beautiful curtains, everyone strongly recommend to order!!!
Many, many thanks for the beautiful curtains, I'm very satisfied !
Come quickly. Everything was done in my size, for which Thank you very much. There are certainly jambs, puffs on the curtain somewhere, and they are straight convex and visible strongly, but when hung it was not visible. They seem to be bleached, so it's not noticeable. The store always answers. Curtains are a little different as in the photo of the seller or in my photo, but look great. Exactly what we need. I recommend
Gorgeous curtains, great and sociable store, recommend
Thank you. The order and the employees of the store is happy.
Delivery is long, the parcel at Customs opened, the curtains are excellent.
Tulle is a little thinner than it seems in the photo. But for me this plus-does not make the room darker and well passes Air (from the window in summer or from the battery in winter). And so everything as in the photo. Washed, ironed at a temperature of "2". Beauty. Delivery is fast. Track tracked T
Disadvantages: 1. only have silver wheels, so despite that prosiłam about other, this store not informed me that sends silver; 2. shipping By FedEx zapłaciłam super large tax amount declared by the vendor, without any effect what wpisze; 3. seller long odpisuje for reported problems; 4. pretty long lead time for self send. 5. spot on one zasłonie-seller turned czesc money only after you open dispute Advantages: Very good workmanship, length suitable for description, fast shipment OK week to Polish, well packaged.
The product is happy, delivered quickly for 3 weeks, was more beautiful than in the photo, ordered beige, classy with silvery weave. Darkening is rather weak, but I took a bigger width to pick up the accordion. Track tracked store thanks. I recommend.
Is very beautiful very satisfied
Thank you very much to the store for your attention. The fabric is dense beautiful sewn well. Thanks again.
Very good. The eyelets are punched neatly, the seams are even
Curtains are good, ordered and received a second time. Thank you all.
Bent not in size!!!! I had to give in the studio. Themselves rags norms
Very beautiful fabric! Do under your size and very neat. I recommend!
Very beautiful curtains, nice color. I will order more.
Super! Very decorated window! I recommend!
Thank you very much, very beautiful
Wonderful. Advice the store