We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse and will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
NOTE: We don't charge for free shipping and we don't include any single penny in original cost. We arrange some space in our container and ship the items for free sometime it may take longer. We don't refund for late shipping.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. If you picked free shipping, for some free shipping tracking number is not available.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason. If we approved a refund you must send the unused item in original packing at your own expense, once we get the product we inspect them and refund your money.
If you did not receive the product within the guaranteed time( 10-60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (10-60 days) has expired. You can do it by sending a message on Contact Us page. If parcel arrives before 60 days you will have 7 days from the date it arrived.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days. Or we will send you e-transfer.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
very good I like it
I did not receive the order thank you
You dont gave us the box for this and no instruction paper as well and i hope it is strongly made and will not be having any defect as i have received it today and will use it from tommorow , if any stitch aur defect problm will arrived ill claim and you have to gave me new one and its dangerous to carry a baby in defect carried thanks
Very good product! Kangaroo very comfortable.
The goods are quality, very much. The product came quickly, i recommend the store, put a gift)
Thank you very much to the store, the product arrived just as in description, והגיע very fast, (weekly and a half)
A little bit long. it seems like not that stable with those plastic lockers, they're weak and I don't dare to free my hands off during holding my baby
Quality! Delivered quickly, everything is sewn neatly, thanks to the store.
Exact description. Quality at altitude. I recommend.
Great, thanks..fast delivery..
The goods were delivered three weeks before the krasnodar territory. Quality is good. No unpleasant smell. Stitched qualitatively. For your money just super. Tracked all the time. With the store did not contact, because. There was no need.
Came quickly. Comfortable
All as described, looks quality, good seams fasteners. For such money a quality thing. But unfortunately we can not use it, there are no fasteners from below, the child weighs all the weight down, the edges are very cut into the legs in the groin, i think it's not very good. I'm afraid that will transfer the arteries.
Qualitatively, quickly. Tried in the case, the child did not really like, high sides near the head, he can not see anything. And so in general not bad.
The quality of the backpack is very good. Delivery to st. petersburg was 6 days.